At Beauty Buddy we offer free freight for orders over $75 Australia wide. For any order under $75, we charge a flat rate shipping fee of $8.95. Never pay more for shipping no matter how rural your address is, or how many items you add to your shopping bag.

Please note that our shipping rates are subject to change, please check our Terms and Conditions periodically for our updated policy.

At Beauty Buddy we strive to dispatch all orders within 1-2 business days from invoice. Once your order has been dispatched, you will receive an email notification confirming this.

Please allow 12 hours to receive a tracking email from our preferred courier company. This will be sent to your email address that was used to place the order.

Should you not receive a tracking email, or just want to double check anything using your tracking number, please follow the easy steps below to find your tracking number:

1) At the top of the Beauty Buddy Home Page, please click to log in to your customer account.

Beauty Buddy offers Express Shipping as an added option when checking out.

Express Shipping orders before 12pm will be dispatched that same day; for orders after 12pm, they will be dispatched the following day.

Orders placed after 12pm on Friday or during the weekend will be dispatched on Monday, or the next business day when there are public holidays. 

Express shipping costs $6.95 for orders over $75 of product value, and $10.95 for orders under $75 of product value.

Express Shipping is not available for very heavy orders. 

Yes. If you change your mind and return your entire order or a specific item there will be a small charge of $10 deducted from any refund as a re-stocking fee. Please note all return postage will need to be paid for by the customer.